Kayla earned a Bachelor’s Degree in Mass Communication and Journalism, as well as a certificate in Digital Marketing, from Florida International University. She has a background in customer service, writing, content creation, and public relations. In all aspects of Kayla’s life, she gravitates towards rapid innovation, unbridled creativity, and maximum effort. For this reason, her skills range from multimedia production to research strategies - the practice of crisis communication to the transformative power of the Oxford comma. She is always in favor of the most imaginative and visionary solution in order to reach her clients effectively. She has a drive to succeed and a passion to make a positive difference. Kayla currently serves as an Assistant Community Outreach Specialist for the FDOT Broward Operations construction office.